So I have worked very hard on creating a template and it is doing really well so I started counting the sales for the item so that I would know before hand if it could reach the weekly seller or no.
By my counting it got 21 sales in a week. Counting from Monday to Sunday. and Even because of the time zones we start the count from Tuesday it got more than 18 sales.
My Item should have been in the weekly seller but wasnt there!
Even though the other items had less sales and they made the weekly seller list.
When I contacted Support asking for help and I just wanted to know if I had got the sales or no or was I mis counting somwhere or there could have been a mistake from there side. They said the system is automated and they cannot tell me anything else.
My item is still getting sales and I am very happy that It got such a response but coming in the weekly seller list means a lot. - I just wanted to ask has this happened to someone else? and what to do in such situations where you are not getting any answers
Link to my Product - https://videohive.net/item/99-lower-thirds-pack/20816878