This is happening to me for the second time.
My item got more than 100 sales because it was part of a promotion campaign and it still didn’t make it in the top weekly seller.
This happened to me last time too where the same item got around 20 sales and it didn’t make the list.
The program or alorigthm that envato is using is faulty and they wont help me out
I have written to envato and videohive about this but I don’t think I will get any help cause last time they just said that they cannot help me and they are sorry for the inconvenience.
Please can someone here look into this? or advice or tell me what should I do?
Making the top row in the top seller wasnt just a exposure thing for me. I wanted to make it there since I joined envato Please help me guys.
PS - I am attaching a pic of the top sellers that week. My product should have been in the 2nd or 3rd place!