I am having a little trouble updating a Preview video. I noticed it has changed…I am no longer put in a cue… Would my video be too large… 2mb/s setting? 14mb in total… All else was updated immediately, which is great. I probably missed a newsletter describing these changes. If someone from Envato could answer this, much appreciated.
A little frustrating… because people would get a different project from what the old preview shows…
There was a small window of time where my items was Trending… it would have been great if I could have had my new preview video up by then to help with a sale or two… Now, no longer the case. Come on guys… you should have this worked out before you implement it. Should I remind you that you demand high standards from us authors. …
Trying to stall time by asking authors to submit a ticket is old news here. However, you’d expect some estimation of when its going to be fixed, or an option to "Withdraw Trust"
Unfortunately. It’s not happening here.
no disrespect to the code writers… I am sure they are doing their best. Just that management should have made sure everything was working correctly before implementing.