I’ve purchased the theme Classiera and have requested changes to be made. The theme developers have given me a fee and said it would be done in a days time. I’ve agreed to this and gave them the go ahead.
Its been a week later and the add-on has not been done correctly, yet the theme developers have already sent through an invoice. It has been back and forward for a while with them to get anything done. They do minimum and charge a fee for it and the work is not done on time.
How can we get this sorted out asap?