Tuts+ still locked after subscription

Envato Customers Tuts+ Courses and Tutorials
#1

Hello,
I have a problem with envato subscription. I paid for one month of “Envato Elements + Envato Tuts+” but all the courses still appear locked. I read the mail and followed the link “Unlock Tuts+ Access” but nothing changed.

Did I misunderstood something?

#2

Hi,

Open a Help Ticket they would like to assist you with an official answer.

Thanks!

1 Like
#3

Hi

Please contact Elements Support. envato Elements Support Team will be happy to help.

Thanks!

1 Like
#4

@rgbear I’m not sure if you’re still having trouble with your account, but I wanted to pass on that the Envato developers have found a problem that was causing new subscriptions to sometimes not activate.

So, you might give it another try now and see if it’s working!

#5

I’m having the same problem… how can i get this fixed? ive sent a support ticket but now i could be losing 10 days of my subscription >.<

#6

@neonsparks2020 replied to your own thread. hope you will get solution from support soon.