Hello, i got my first Soft Reject and reviewer said this.
"Thank you for your submission.
LIVE DEMO NOT ACCESSIBLE: A full review cannot be performed at this time - please check your live demo URL and resubmit.
"
When i correct the the URL And Resubmit It. Its Been Hard Rejected With in just 30 minutes.
And Most Interesting Thing i edit my tags also. But at Hard Rejection i got the email with out new changes… And at the same the The Envato Forum is also down…
Your demo was not accessible so reviewer just wrote to give the correct link and once they checked they found it not suitable. They do check demo first and thn code if im not wrong
If you still think your item is good enough thn resubmit it with some changes. You can give the demo link here and community members will definitely give you suggestions
I do not understand what do You don’t understand. So what should he do…? He soft reject it because this give You information about not working URL - You fix bug and then get hard reject when he watch theme.
so i have to resubmit that… and there is one more thing with i resbmit the files again… after few time i goes to my dashboard and i saw those files are attached while i already submit all the things, and in rejection email i got my old template detail not the new one that i updated … @WordicaThemes
Hard Reject on 95% means that they even not watch Your files but demo. Hard Reject in 95% means that design is bad and they make this decision watching demo.