theme support stop replying

I’m facing problems with one theme I bought from theme forest called Wilcity,
I also purchased their premium paid plugins
the theme has issues and support stop reply
they also stop reply to the theme forest comments
now I need to know if this them still a working theme? what is the situation with the theme support? are they willing to continue support and update? to it is become a died them?


@wiloke Please support your customers.


Same here. On 2023-01-31, said, “we will put this ticket in the queue”. I’ve chased several times since but it’s like they don’t exist anymore. We have paid for support.

Does anyone know their phone number or where to post reviews of the company as a (w)hole? :slight_smile: