It’s better to ask Envato Support these things, normally it is credited back to your Envato Account within a few days. Cheers!
Get in touch with -> Envato Market Help and Support
Now the theme does not appear: AeroMag - News & Magazine Responsive Blogger Template
for download.And now?
Looks like it’s been refunded and now up to the bank / card to credit it as it will have been actioned by envato for it to have been removed
Envato can over-rule the author’s decision - just because it’s been approved doesn’t mean it will instantly be back in PayPal - that can take 3 - 5 working days but is beyond envato’s control
I thought that was the author’s comment.
If in doubt you will need to ask support as they are the only people with full visibility
How do I view my disputes?
The Temaforest removed my theme from the download and the refund was declined.
What do I say to themeforest?
You need to contact support and ask - thy would not remove the item from your account AND reject the refund. Envato Market Help and Support
I would think the refund was approved and it’s just taking time to get to your PayPal Again only support knows the details.
from your screenshot it is clrear that the auhtor declined your refund request. Also we can see you have raised a dispute.
As you have raised a dispute now envato team will investigate it and will take steps as needed. Please wait for the envato team response.
I may have added content egg to my cart 2 times. Is it possible to get a refund on one of them.
I did not understand you.
Please let me know I am able to get refund one of the content egg purchases. I did not mean to purchase it twice.
Please get in touch with Envato Market Help and Support.