At last! Sale reversal from United States! I am in club guys!
So far I have got only 2 sale reversal since from the beginning 
Again sale reversalā¦ again USA
I got one but it was purchased in december using envato credit it is not using paypal or credit card
A sale reversal for me too! SINCE NOV 2016
Envato needs to try and be a step ahead of scammers as they seem to innovate ways to steal our hard earned pennies.
Also here reversal coming from Australiaā¦on August 11.
What would you suggest?
Thatās curious, Envato withdraw money from customers same moment ( i guess) when they purchase item.
Even with slacking, if itās fale purchase should notice it after few days, not after 5 monthsā¦
My sales have continued to slow down for several months nowā¦ I wish we could compare to a total sales number to see if it is a larger trendā¦ Are all sales down, or just the unlucky? Also, does anyone else sell on other marketplaces? Are they any better?
hi ssf,
I feel you are more clever in these things
Iam asking you what would you suggest
I did not understand one thing how a person can get sales reversal of an item which purchased through envato credit I never had a such a sale reversal yet.
There are programmatic ways of analysing past experiences based on fraudulent users behaviour and applying that for guessing future scammer sales.
There are also lots of anti-fraud systems.
There are also ways to make users enter their real name and address ( most of the scam sales use names like xyjjjsjx etcsjkjds etc. )
And what canāt be done on improving.
It is the fake customer who either pays with a forged card or opens a dispute with their bank who steals the money from authors & Envato itself. Not Envato creates reversals.
Like a pre-crime division?
Something like that but mostly based on automatic software computation rather than human.
So you want computers to punish humans based on something that they havenāt done yet, and might never do. What could go wrong?!
Punish is a harsh word. Prevention is what you need.
My 2 cents.
So you go to buy something that you need for a client project, and a machine based algorithm prevents you from doing soā¦ youād be fine with that?
No,
The point is to find a way to prevent fraudulent orders not legit ones.
And how would you do that? If it was that easy, then Envato probably would have done it alreadyā¦ Iām sure they dislike sales reversals just as much as authors do.