I’m quite disappointed for what happened.
Here’s the rant: Last friday I noticed that my swift didn’t go through, the money got back on my online account and I haven’t received one single email from Envato informing me that there was this issue with the transfer.
I immediately opened a support ticket (696186) on the same day, from the financial they told me that for unknown reasons the swift didn’t go throught and that I had to update my bank details to make a new request at my earliest convenience.
My bank details are still the same as 2016, nothing changed and last year I received all the transfers without any problems and in time.
Anyway, I call the bank, they give another swift code, I make another withdrawal request and what Envato tells me today? That they can not make a test until 15th of February!!!
Is this a joke right? There’s a problem with my salary and you fix it the month after leaving me without money? But especially, if something goes wrong again in February then what, you fix it in March? Guys this is ridicolous…
Please someone tell me I’m just daydreaming because I can not believe that a multimillion company deals with this kind of issue in such an unprofessional way.