I’ve been an author here for over 7 years. Over the last 7 years, I generated over $80k in sales and made countless SWIFT withdrawals for my local bank account directly from my envato account.
But this has changed recently as I received this email:
Unfortunately our bank cannot make payments to Tunisia, can you please make a new withdrawal to an alternative payment option.
Given that I make yearly (yes that’s right) withdrawals of my balance, I carefully planned this withdrawal beforehand. But apparently, Envato changed the rules without informing its authors. Nevertheless, there are other payment options like Skrill that can do the job.
So I quickly made another withdrawal via Skrill and emailed the support agent a few hours later. But here is the email I got today
Unfortunately you have missed the deadline for payments this month, this payment will be processed next month.
No I did not miss the payments deadline. I have made my withdrawal well before the deadline. You made a change that you did not inform your authors about beforehand.
Can someone here help me in this situation. I know it’s a bit desperate but this is the single withdrawal I make since last year and I have to fill my taxes very soon. It’s a BIG one and I’m relaying on it.