Support for my site

themeforest

#1

Hello Friends,
almost a month now I have an issue with my site www.iliahtidaproject.com, and eventhough I have requested a support from the author which is Cohhe.com there is not any reply till now.
I’m asking if somebody can help me to fix my site and make it working properly again.

Thank you in advange
Manolis


#2

Maybe I am wrong, but it looks for me like you have a trouble with plugin. It looks like you are using this plugin https://wordpress.org/plugins/environmental-plugin-manager/ and on that page you will see it say:

“This plugin hasn’t been tested with the latest 3 major releases of WordPress . It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.”

Obvious, that plugin is out of date and you should remove that from your site.


#3

Dear friend,
thank you for your fast reply. Would it be possible to give you my passwords so you will be able to
connect to my account and do all the changes that is necessary?
I would be very gratefull to you.
Thanks


#5

Sorry my friend, I don’t have time for that - maybe someone else can help you.

  • The best way is to try to contact the author of the theme to help you (which you have already did)
  • The second option is to try to hire someone to fix that https://studio.envato.com/
  • Or maybe someone here has already the same/similar experience with that and will help you

Best