yeah the lord is confused with all the standard here, the lord design a logo until he stretched his hair out and got hard reject, and then he design only 1 hour logo it is approved and sale within 2 days
I find the hard rejection very restrictive, since they donât give you any reason about it
yep. lord help us
Anyway i will let you know their response to my request! 
sure thing
Theyâve answerd me:
As checked, I can see that the item: Jazz Flyer was not soft rejected. It actually got hard rejected. Please disregard the email that you received. Although, donât let this experience get you down!
While we are not able to provide additional feedback or advice for rejected items, we encourage you to take advantage of the many talented and helpful community members who choose to provide constructive feedback on our forums: https://forums.envato.com/
Same problem here, I uploaded to audiojungle, but received a mail from both audiojungle and 3docean. The one is saying âhard rejectâ, the other âsoft rejectâ