I got a sale on 06 Oct 2021, and after 3 months on 24 Dec, 2021, I got the sale reversal of that sale.
I understand that the sale reversal is not from envato side, and happened to me few times already, but my question is why I got sale reversal after 11 weeks? Why the bank or payment system cancelled the payment after 11 weeks? Is not that too much time for a sale reversal…
If I am not wrong, I think PayPal offers 180 days money back option. So, if the customer has use PayPal - that can be an answer.
yeah except that such options should not exist … because with digital goods, once they are downloaded, things are being possessed by people and there is no way to guaranty that people will not use it despite cancelling the order, if u know what I mean and this is still the best case scenario …