REFUND: Wanted Monthly subscription, charged for annual.

I saw Envato Elements describe monthly service fee as 14.50 Euros per month on the Pricing page
( ). You may check the page.

However, I was automatically charged for an annual subsription which costs 208.8 Euros.
My intent was to get a monthly subscription but the I have been charged the whole year’s amount without even asking for confirmation.

I wish to cancel the transaction since it wasn’t transparent.

I will think of getting a monthly membership if the amount is refunded (with hopes of getting correctly charged of course).

The fact that you will be charged for the whole year was mentioned on the subscribe page.

However, you can get in touch with the Envato Help by submitting a support ticket and ask them for refund:

Make sure to not download anything in the meanwhile.