Refund request has been granted but I still did not get paid
these people dont help anyone hai mxm\
if your refund approved by the item author then your refund process will be processed within 5-7 business days or earlier. envato support refund process team will process the refund as quickly they can. Thanks
It’s over 7 days now still I haven’t gotten a refund. Is there a way I can contact evanto to hasten this or probably send a reminder?
Same here, been over 7 days and I need to get a new product with that money, didn’t expect their service to be this terrible, i’m surprised!!!
Please open Help ticket and let them know. Envato Customer support team will be happy to assist you.