I subscribed to Envato Elements believing I would get access to the SmartMag theme, which I now realize is not included. Since this was my primary reason for subscribing, I kindly request a refund for my purchase. I haven’t downloaded anything please proceed with my request 
Hi rajibsingh780,
Please open a Support Ticket via Envato Elements Help and Support. They will be happy to help. Thanks!
I have already opened a ticket, but I have not received any response
Don’t worry, Envato team will respond to your query. The response time for your queries may vary due to factors such as the number of pending tickets, team availability, vacations, and other considerations.
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This is a quick follow up message, the refund has been processed by the support team. Thank you!
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