Can I get a refund??

I’m having a problem with Envato. While buying a theme I got a prompt from Envato to purchase Envato’s Unlimited subscription for $33 per month, giving me access to unlimited themes etc. I purchased this subscription thinking I would get to download the themes I want now that I have an unlimited access subscription.

It turns out these themes are not included in monthly subscription I purchased. I am now thoroughly frustrated. How do I get a refund from a subscription?

Don’t download anything and contact support to ask for a refund.

This is unfortunately a very common mistake that they really need to fix. Authors are also very frustrated with the whole thing because the Elements prompts keep stealing customers away from buying our items.

Documentation about subscription cancellation ! still if you have question then get in touch with Envato Elements support team that mention @XioxGraphix recommended link