whats the refund process?? - I purchased a plugin with very poor support
I’ve been in touch with the authors and they are just stonewalling.
I contacted envato direct via their “request a refund” link
I contacted Envato again and got vague reply (see below)
- the purchase no longer shows up in the pull down menu even though it was only a week or so ago so I can’t do another refund request
I cannot fine the “internal dispute” link they talk of in the email below - even via a site search
I’ve replied to the email below but no answer
is this just their way of dicking you around until you give up?