Refund Approved but refund not received

Envato Customers Purchases and Subscriptions
1

Refund Approved but refund not received from 10 dayes

Hi Microhard For technological development,
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Contact Envato for this. We can only approve or reject the refund request. The remaining all depends on Envato
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Ticket: https://froiden.freshdesk.com/helpdesk/tickets/19826

​Thanks & Regards
Froiden Support

2

Have you submitted the refund request to envato? https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-

Once that is done and approved then any delay may not sit with envato - it could be the bank/PayPal etc.

3

the refund make within 12-feb old 65 day
why the money not return to my visa

12 Feb 2022 Manual Adjustment
Envato Credit Refund - Braintree
$-125.00

4

Hi @onesignal,

Please open an Envato Customer support Help ticket and let them know. Envato Customer support team will be happy to assist you.

Thanks