Refund Approved but refund not received

Refund Approved but refund not received from 10 dayes

Hi Microhard For technological development,

Contact Envato for this. We can only approve or reject the refund request. The remaining all depends on Envato


​Thanks & Regards
Froiden Support

Have you submitted the refund request to envato?

Once that is done and approved then any delay may not sit with envato - it could be the bank/PayPal etc.

the refund make within 12-feb old 65 day
why the money not return to my visa

12 Feb 2022 Manual Adjustment
Envato Credit Refund - Braintree

Hi @onesignal,

Please open an Envato Customer support Help ticket and let them know. Envato Customer support team will be happy to assist you.