I didn't get a purchase refund

Envato Customers Purchases and Subscriptions
1

I live in Brazil and I requested my money back, because I couldn’t use the plugin.

10 days unanswered

3

Hello @danielro98, the standard reply time from the author in case of a refund request is 5-7 working days.

If during this time the author hasn’t responded, you can open a ticket here → Envato Market Help and Support. They will be happy to help you!

2 Likes
4

Thank you :wink:

1 Like