Product that need another download from developer site !!

Just purchased an action for Photoshop on Graphicriver (, actually it didn’t work as expected, I posted a message to the developer. His answer is that I have to follow the video tutorial, in which I discover that we need to download another action extension form their site in order to make it usable ! Of course you have to sign up, and wait for registration in order to download the missing piece ! I think this is absolutely scandalous not to inform in advance the potential customer of the product of such “2-step purchase” ! Do you guys at Envato tolerate this ? On top, my comments of the product page have been canceled by the developer to keep only the nice comments…


Please open Help ticket and let them know. Envato Customer support team will be happy to check