Please help with Payoneer / annual fee.

Hello friends
I recently received a payment from Envato
They took twice 29.95$ for annual fee ?
1 Annual fee February 2016 to January 2017 $29.95
2 Annual fee$29.95
Total 60$
I’ve had the payoneer acount for about 6 months!
Is this a mistake, or is it just that everyone involved wants to rip us of for the ‘drops’ we make!?
And by the way they didn’t reply for 3 days to my complaint.

all is ok.
copy and paste from Payoneer - “Annual Account Maintenance $29.95 Per year From available balance - each year”

NOT from the DAY you created an account - for EACH year you are using it. you created account in 2015, now 2016 - 2 years - double fees.

unfair but its true.

Thanks for the reply Denis bro.
but they’ve contacted me. It was a mistake and they refunded me the other 29.90 dollars and also some other monthly fee. Idk what was wrong but they politely replied. I just hope those kind of things wont happen again.

Don’t worry about Payoneer, for the last 6 years i don’t have any complaints for their services.

1 Like

Are you saying they are safe & secure?

I have never heard or paid anything like annual fee for PAYONEER.

:slight_smile: don’t worry they are safe and secure. Why do you asking? Why do you not trust to them?

Well i payed annual fee twice but the revoked one of them. So based to my knowledge now they pay 29.90$ for a year.

Your card was charged 2x by the system. Annual fees are normal for the Payoneer:

Yeah that’s what I’m saying. But in my case there were two annual fees…but it was a mistake and they refunded me.

@LostSoundStudio, I am facing the same issue how did you resolved this. am contacting them but they are not responding.

Check this page for Payoneer fees
https://www.payoneer.com/about/fees/