Please help! Subscription

Envato Customers Purchases and Subscriptions
1

Hi,

I accidentally paid for a yearly subscription instead of monthly. I cannot afford to pay yearly and need a refund. I contacted Envato about this and have not heard anything back for 4 days. It says to wait 3 days to hear a response but still nothing.

Does anyone know what I can do?

Thanks

2

Assuming you contacted elements support then unfortunately you just have to wait - they will deal with things ASAP Envato Elements Help and Support