I have selected Envato Elements for a Monthly subscription and they deducted a year off my account. What Should I Do Now??
Try not to download anything yet and contact support Envato Elements Help and Support
I get no replies from them. I have already downloaded a few files unaware that I was charged $198 instead of $16.50. What should I do to get my refund?
Unfortunately only that team can help you - it can take a few days for them to reply esp around weekends.