I have been trying to contact the Envato support for several days, but get no reply to my ticket. PayPal is as usually also not responding. The Theme seller says they have no control over the issue.
PayPal keeps returning this issue when trying to make a purchase:
Your payment was unable to be processed by Paypal.
Please try using a different payment method.
I have tried using my Paypal account, different credit cards, different devices, different browers, but I always get the same issue.
I have read over a hundred of messages on the old forum of people with the same issue, but there’s no solution. The support service on the old forum tells people to send in a ticket, but it’s kind of pointless when they don’t respond to your tickets in a timely manner.
Does anyone have any other tips to fix this?
Thanks in advance