Hi Guys,
I can’t check out an theme I want to buy. I normally works fine, I have tried different accounts, different bank cards and also tried to use PayPal but it will not work.
What to do?
Hello and welcome to Envato Forums.
For any issues related to this kind of issues please contact the Envato help team in a ticket here: https://help.market.envato.com/hc/en-us/requests/new
Regards
Someone of Envato can check this? Our clients ask to purchase our theme but they can’t checkout with their Paypal, credit card, they come from India.
Hi,
Am from Nigeria and am having the same issue too. I have raised a ticket for quite a while now and have yet to get response from the envato theme (and you know what - am on a deadline).
We need to be able to checkout our items.
How were you able to solve the payment issues? I am currently facing same issue and I also have a deadline to meet.
Well, there wasn’t any point reaching out to a help desk. I purchased from the next available vendor.