Problems with checkout on themeforest


#1

Hi Guys,

I can’t check out an theme I want to buy. I normally works fine, I have tried different accounts, different bank cards and also tried to use PayPal but it will not work.

What to do?


#2

Hello and welcome to Envato Forums.

For any issues related to this kind of issues please contact the Envato help team in a ticket here: https://help.market.envato.com/hc/en-us/requests/new

Regards


#3

Someone of Envato can check this? Our clients ask to purchase our theme but they can’t checkout with their Paypal, credit card, they come from India.


#4

Hi,

Am from Nigeria and am having the same issue too. I have raised a ticket for quite a while now and have yet to get response from the envato theme (and you know what - am on a deadline).

We need to be able to checkout our items.