Hello, all. I want to buy an item in themeforest site. I have reached the last point - pay my checkout with credit card. But it fails.
Could someone help with this?
Here, in the forums, unfortunately we can’t help with account/card specific issues, but for support, please open a ticket here: Envato Market Help and Support
Meanwhile, also please have a look at this short helpful article regarding failed payments: https://help.market.envato.com/hc/en-us/articles/202821550-Common-PayPal-Skrill-and-credit-card-issues
From my experience, you also have to check with your bank that the card is authorized for international payments (some cards are not)
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Thanks for answer
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