Can not pay for themeforest item. Credit card pay error

Hello, all. I want to buy an item in themeforest site. I have reached the last point - pay my checkout with credit card. But it fails.
Could someone help with this?

Hi @johnsmith31338

Here, in the forums, unfortunately we can’t help with account/card specific issues, but for support, please open a ticket here: Envato Market Help and Support

Meanwhile, also please have a look at this short helpful article regarding failed payments:

From my experience, you also have to check with your bank that the card is authorized for international payments (some cards are not)

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Thanks for answer

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