I cant purchase a theme form envato market

Envato Customers Purchases and Subscriptions
1

I have tried purchasing a theme from the market using two methods of payments but i have failed don’t know the reason , have use paypal and mastercard am from outside us from Tanzania africa is that an issue to be outside US

2

Hi,

Open a Envato Market Help Ticket they would like to assist you.

Thanks!

3

have done it already