Payout via Payoneer created on 01 Dec 2018 rejected

My earning balance was $137.00. That time- one refund request came & accepted. That refund amount was big than $137.00. My November’s balance was $744.00. AND now payouts page showing me “You currently have $882.03 in earnings for next month’s payout.” December payout is missing. It’s a big problem for me. Please anyone suggest me, what can i do? Already i sent mail to support team for this reason.

Hi

Please wait for the Support Team reply. Hope you will get your answer from the support.

Thanks

Thanks.

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Hi,

This is Envato market author help center. Here

contact here they will be assist you.

Thanks