Payoneer blocked my balance and cards!

Envato Authors Elements Authors
1

Hi,

Payoneer blocked my account i can’t use any option ,I always contact payoneer support since 2 months but there is no solution yet,plus i can’t use paypal.
is there any solution to receive my payment?
can i receive my payment on freind payoneer account?

Thank you!

2

you can contact with payoneer support at envato forum @Melisa_Payoneer hope she will helped!

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3

Since when? Did you receive any email why?
I’m having similar issue:

4

Thanks,I already contacted envato support! But they offering just paypal and payoneer

5

since July,i always contact them via live chat and emails (more than 30 times) they only requested some documents like envato earnings,email that proves my work …etc and accepted my documents,after that i continue contacting them but my account still blocked like the first time,they always answer me to wait until the internal team finish reviewing.

6

Same here, but no one ask for papers? Without any notification, when i call them they say it’s internal security check, card will be unblocked after few days.

7

They didn’t unblock my account yet, and you?

8

My card was unblocked after 3 weeks, you should call them via phone.

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9

Yes me too,Thanks

1 Like