I appreciate your forum post and certainly hear your feedback.
I see from our past emails over the last 8 weeks we have spent a lot of time discussing both the review process and your specific submissions, this includes the ear and feedback of the review team, feedback in which you thanked us for.
Whilst I understand that authors won’t always agree or understand when certain items are not approved, myself and the wider author support team are always here to listen and provide as much clarity as we can on any concerns. I cannot always guarantee you will be happy with what the outcome is, but we will do all we can to explain the reasons behind this.
If we need to clarify anything from our previous discussions, I am happy to pick up where we left off but also respect your right to make clear your feelings here.
@romlam To confirm, any author, Elite as well as non-Elite will always receive a response from the author support team which covers Elite author’s, but there are no specific “Elite Managers”
@FWDesign @hotpin Thanks for your feedback. Whilst we certainly need to ensure Envato as a business is sustainable, its not just about the money, without authors, we are nothing. I always welcome your feedback/questions you have email@example.com