No response to my refund request

Its disgusting that i purchased a theme from envato 1 week ago and it doesnt work and we requesed our money back and 1 week later we are still waiting FOR A REFUND NOT EVEN A REPLY HAS BEEN MADE
seems like envato HAS BECOME A SCAM SITE


Thanks for asking your question at Envato forum

Take a look on this article & getting idea are you able to get refund or not


1 Like

If you are eligable (check @unlockdesign reply link provided there) to get a refund but Item Author not responding your refund request over 5 days then you can open Help ticket and let them know. You will get proper assist from them. Thanks