Hi! i bought https://codecanyon.net/item/subdomain-pro/15345048 this plugin. but there is a problem with plugin. and no solution. i wrote envato refund center, i wrote plugin author. Minimun It was 2-3 weeks to request a refund. But I didn’t get any answers from anyone.
Here is some of information about Envato refund
Hope both article will helpful about your refund.
let me know any other question.
Same thing here…submitted via the online refund request for over a week but never got any reply back from the support team. In the past, there was an automatic reply to acknowledge the submission but nothing.
Just resubmitted another request yesterday and no still no reply