No email verification

themeforest

#1

Hello,

I created a account with a different email of my paypal account and now I have a problem for my account verification.
I purchased a Jasper - Sectioned Drag&Drop Shopify Theme at 9 AM and can’t access to my downloads because of verification. I did not receive any email verification.

That’s what i get when i try to connect to my account :

"As a security precaution you need to confirm ownership of your PayPal account to access
Envato Market.
We’ve sent an email to [email removed by mod] which contains a link to re-enable your account. "

But I received nothing. CAN SOMEONE PLEASE HELP ME ?

Nacim


#2

Hello. Please open a Help ticket at the Envato Help & Support Center if you haven’t done so already. Our Help team will be happy to check into it for you. Thanks!


#3

I did it
They answered me but I still got no email verification which contains a link to re-enable my account.


#4

It’s fine i found it in spams
Good journey !