No download theme

tips-and-tricks

#1

I pay theme “Avada” in December 2015.
Why I cant download today?


#2

There’s no buyer badge associated with this account which usually means nothing has been purchased using it.

Purchases do not expire so most likely you bought it using a different account?


#3

I received email


#4

Did you confirm your mail? If the purchase did not register then you need to email support who can look into it.