Last week, one of my items has been disabled by Envato Team,
The person who disabled my item (I can’t mention her name) told me that it was a similar item to a previously accepted content, but it’s not ! I’m sure.
Anyway, I replied her with screenshots and a list of big differences 7 days ago, and I opened a new ticket in Envato Support to inform them about this case and I contacted the Reviewer who accepted my item, Unfortunately I didn’t got any answer …
Is that normal to wait one week to get a single answer for this ?
I will appreciate if someone help me with this.
Thank you so much.