New Payout Method confusion

Hi Friends,
Does anyone know what needs to be done in new payout update?
When I am going to payout page and clicking on Update Payout Method button message comes
" It seems there’s already an account attached to this email address.
To create a new payout account, you’ll need a unique email address."

Which email address are they refering to and how to do it?

Thanks in advance!

Remove the current payment method and add a new one:

Ok.let me try this and get back.
We can keep PayPal?

While I am clicking on ‘Update Payout Method’ button in Payouts tab, I am getting following message:
" Oops!

It seems there’s already an account attached to this email address.
To create a new payout account, you’ll need a unique email address.
See our Help Center article for more on this topic."

And I am unable to find any other navigation / way to remove existing payout method and add new.

Any help is really welcome.

Thanks

Details help and instructions you will get here: (New Payout System)

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but why am I getting above error message when I am trying to follow the method. Is it I have non-exclusive account with same email id? I need to remove it to carry on with my exclusive one?

Yes, if it’s PayPal, add another email address to your PP account then you can use the second email account on your second Envato account to get the payments.

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this worked and I have changed it now. thanks Ki-themes and msgcoder for your kind support.

1 Like

I have same problem. Explain please! I need to delete my present email adress (which I using for sign in ) and change to new,or what?

If you don’t have two accounts, this is not for you .
If you do, you need add another email to paypal ( same account ) use different email payment request for each Envato account