My submission got rejected because of the image size

They said “Image Preview must be 590px wide, but provided image was 300px wide”. But, I already exported my Illustrator file as 590x300px, so what’s wrong with it? Or you all have any tips for making file that the size is exactly what we want? Thank you

preview image is which one will display in Item page for preview your Item at top of the Details page. I think reviewer mean this Image:

yeah, I know it already. I think I have to learn more about the requirements, bcs this is my very first upload on Envato. By the way, thanks mgscoder

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hi try to have a look in my portfolio how i do in teh case of horizontal flyers … i guess i would help u to solve your problem indeed

oh, hi. thank you

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u are welcome