My account is locked


I have a big problem right now, I can’t have access to purchase, I have this error : Sorry, it looks like you’re currently locked out of your account. Please contact Envato Support for more details after i confirm payment using MasterCard.

What shall i do? What is the reason to have this kind of error?
I am in a hurry to have this download.


Sorry to hear you’re having troubles with your account. Please open a Help ticket and let them know. Also you can see this detailed thread on what may be happening.


1 Like