My account has been locked

i wanted to buy a wordpress template but my account has been locked. can anybody open it ?

Hi acunkeremm,

Please open a Support Ticket via Envato Help and Support. They will be happy to help. Thanks!

It seems Envato is blocking the access from Turkiye probably due to high amount of the charge-back issues after the item is downloaded and/or stolen credit card problems.

Support will give you an answer that they won’t be able to provide more details as well as they won’t unlock your account.