I still see my monthly earning is not calculated. I still see the balance and in the pyaout tab also it doesn’t show me as your pay out will be processed on 15th it still shows as you have this much for the next month payment… but in my earnings tab it has already started the next month… is something wrong? please I need help
Hi @anchor_point_heshan, please wait within the next 1 hour all will be fine. Your balance will be 0 and will be payout on 15th. Thanks
Thank you very much for your reply
Is it a common issue how is it in your side ?
i have the same issue also.
Many have such a problem!
For today (1st March) 5 sales. And earnings added for February balance. Interesting…
Very strange! February earning calculation not calculated till now. each month it gets around 1-hour delay but this time around 3 hours gone but earning calculation is not calculated. @KingDog please can you check this?
yes that’s why I got worried… normally it happens at 4:30PM (usually around) and it’s being almost 9:30PM now…
Me too, do you have any more info ?
Yes still waiting…
If there is a technical issue normally I receive an email from envato called incident… then the status… and this can’t be something that the envato team has not yet concerned about…
Greetings. I have the same problem. Is it somehow connected with the war in Ukraine? The Russian community does not know what to think.
I don’t think envato staff has more to be concerned over the war than calculating the monthly payments of the authors
I just conveyed the mood of 1000 Russian authors here. Thanks.
But I’m really worried that something is going on
yes there are many of the ukranians too I think…
Greetings! I have the same problem unfortunately…
Russia, Belarus, Ukraine = Russian community.