money stolen

Hi,

I’ve just purchased this theme for wordpress.

The payment is gone fine because I’ve got the email from paypal and credit has been deducted.

But I didn’t receive any email from you

Why?

waiting a reply

Alessio

What email are you waiting for? Have you checked your “Downloads” tab? You can download everything you’ve purchased from there.

Hi,

Open a Envato Market Help Ticket they would like to assist you with an official answer.

Thanks!

Of course I checked.

Is still in this strange situation (attached).

Already confirmed my email through yours

Waiting a reply

Thanks

Alessio

Hi

as you can see in your screenshot that you will need to confirm your email id. so, you should already receive an email where you will get a link to confirm. if didn’t received already then click on Resend (on screenhots showing in your download page).

Thanks

Hi,

just got the updating in my download section. It took 3 hours to have it from my purchasing. I don’t know why.

Anyway now everything is fine.

Thanks for the support.

Bye

Alessio

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