Missing File Error

Envato Authors Video Authors
1

Hello, Envato Project Attım. However, Missing File Error in the soft ret. These files are kept in the footage folder within the project zip file, but cause an error. what can I do…

2

Hello @NEXUS-MGD

Thanks for purchase from envato market, you can contact to author

Thanks :slight_smile:

1 Like
3

:smiley: Hello I did not get the project. I got a project, but it came back as a soft refusal. Thank you :slight_smile:

4

Hi,

Post your question well people can understand well. you will get good reply easily.
open a Envato ticket help Here

Thanks

1 Like
5

Thanks for your submission.

‘Instagram Storıes’ isn’t quite ready for VideoHive. But don’t fret, we’d love to see you resubmit after making the changes outlined by the reviewer below. When you’re ready, you can upload your changes here.

Here is the comment from your Envato Quality team reviewer:

Your “Instagram Stories (CS5.5).aep” project gives missing file error for 2 assets “brush.png” and “phone” Please fix it.

Clickable AudioJungle links is still not added to your public description. Please add it to credit the author who allows to use his item free of charge.

6

Instructions are very clear you have to fix path of the two missing files & add the Audiojungle link of the audio you used in project.

1 Like