I uploaded new content “audio” to sell and the audio is gone with no explanation. There is no way to contact envato and i have no clue why my files are missing. My produces audio files are high quality and met the specs envato require. Any help please.
If it is gone, then it was rejected. Check the email address on your account (including the spam folder) for a rejection letter. If it’s not there, it may just be taking a few hours to reach you, but if it doesn’t show up soon then you can contact Author Support.