mess with graphicriver screenshots


Hi, recently I’ve noticed that my screenshots just disappeared. Recently submitted and accepted items don’t have screenshots, although I’ve uploaded them. Only some of older items still have screenshots. Since screenshots can help potential buyers to make decision and eventually buy item I see it as misconduct from GR side. Now I have to spend days reuploading screenshots to each and every item? And what are the guarantees that they will stay there? Would really like to get feedback from GR/envato team. Thanks a lot in advance!


Recently reuploaded screenshots for my newest items, but nothing had changed, screenshots are stil unavailable??? What sort of a bug is it or is there something I don’t know? Be so kind to enlighten me :wink: Maybe reviewer/admins can in some way turn on my screenshots back, and what is the reason that some of my items have kept screenshots while other not?