Market Plugin API issue

Envato Customers Purchases and Subscriptions
1

Hi guys, I am just a website owner, not a developer, who purchased one of the themes from your store (Curated Theme).

I uploaded the new Envato Market tool, but it requires the API and for some reason, I cannot get access to that. I have gone through the authentication, all seems good, but when I go to build.envato.com and click on ‘API’ I get the following message:

Could not load signed in user profile: The API returned an error (403 - )

How can I overcome this issue?

Regards,
Andre

2

Hi

You can generate Envato API personal token here . It may prompt you to sign into your Envato account mean have to login in using your Envato market login credentials.

Response codes

  • 403 means the personal token is incorrect or does not have the required permission(s).

Please checked the following permission:

  1. View the user’s items’ sales history
  2. Verify purchases of the user’s items
  3. Verify purchases the user has made

Hope this will help you.

Thanks

3

Thank you very much for the quick reply, I went to check my status with theme forest and it states my account as locked for some reason. I have issued a ticket to see what the issue might be.

Thing is, I don’t even know if I need this Plugin LOL. What does it do? Helps with updates withing the theme?

4

Hi

as you have opened support ticket, please get in touch with them. Support team will assist you.

Thanks

5

Could not load signed in the user profile: The API returned an error (403 - )

I am facing this error please tell me a solution of this error how can i solve this

6

Hi @jamfree2

Please check this solution to the same issue you’re having, described here: Errorcode 403 returned by Envato during theme update