Generate a token to register the bought product. access denied. please help

Bought the avada theme, go to the registration tab, click on Generate A Personal Token link. the envato api page says:
“Access denied
Can’t find variable: URLSearchParams
To manage your applications, you must first log in with your Envato Account.”
even if I’m already logged in.
Please help because I need to instal the demos on avada.
Sorry for my bad english

Hi,

These all of are helpful article about creation envato token
https://build.envato.com/api/
https://build.envato.com/my-apps/

You can get help from your purchase item author @ThemeFusion also
https://theme-fusion.com/documentation/avada/getting-started/how-to-register-your-purchase/

Hope Helped!

You can generate Envato API personal token here . It may prompt you to sign into your Envato account mean you have to login in build.envato.com with your envato market account login credentials.

Thanks

Hi @MARAZMA,

On the page on build.envato.com where you’re seeing that error, please sign out and sign back in again. If that doesn’t clear the error please reply back here!

1 Like

Hello, I am having same problem test. Can someone help me? I receive the following error message: “Could not load signed in user profile: The API returned an error (403 - Forbidden)”

Hi @evermilion

You don’t have envato market account with username evermilion then how you have created api token? You must have to create token using your envato market account.

Response codes

  • 403 means the personal token is incorrect or does not have the required permission(s).

Thanks

.read all the documentations also.

even i logged in my account to all envato subDomains right now but when i go to build.envato.com , Error Comes and says: ““Could not load signed in user profile: The API returned an error (403 - )””

.

please clear browser cache and cookies and try again. Also you can try with another browser. and try to create token directly from here: https://build.envato.com/create-token