Generate a token to register the bought product. access denied. please help

Bought the avada theme, go to the registration tab, click on Generate A Personal Token link. the envato api page says:
“Access denied
Can’t find variable: URLSearchParams
To manage your applications, you must first log in with your Envato Account.”
even if I’m already logged in.
Please help because I need to instal the demos on avada.
Sorry for my bad english


These all of are helpful article about creation envato token

You can get help from your purchase item author @ThemeFusion also

Hope Helped!

You can generate Envato API personal token here . It may prompt you to sign into your Envato account mean you have to login in with your envato market account login credentials.



On the page on where you’re seeing that error, please sign out and sign back in again. If that doesn’t clear the error please reply back here!

1 Like

Hello, I am having same problem test. Can someone help me? I receive the following error message: “Could not load signed in user profile: The API returned an error (403 - Forbidden)”

Hi @evermilion

You don’t have envato market account with username evermilion then how you have created api token? You must have to create token using your envato market account.

Response codes

  • 403 means the personal token is incorrect or does not have the required permission(s).


.read all the documentations also.

even i logged in my account to all envato subDomains right now but when i go to , Error Comes and says: ““Could not load signed in user profile: The API returned an error (403 - )””


please clear browser cache and cookies and try again. Also you can try with another browser. and try to create token directly from here: