Lost Payoneer Card


#1

Hi!
This day has come and I lost my Payoneer card :frowning: I called to Payoneer support and they blocked card with all money there and sent me the new card. Here is 2nd September and my automatic withdrawal is proceed and planning to 15th September to my old card. But I will recieve my new card only approx at beginning of October. So what will happens 15th September with my August earnings if my old card blocked, but new still not activated? Is there any special guidelines how attach new card to my Envato account here or new card will attached automatically?

May be @Nissim_Payoneer can help me with answer…
Thanks!


#2

Nothing, i have 2 payoneer cards, 1 is disabled and 1 is functional. You will see your balance inside Payoneer account. When your card arrives activate it and load money.

P.S. There is no need as i know to attach new card to your Envato Account (we all have unique ID’s for funding sources), long story how money works… :wink: Do you like new Payoneer homepage?


#3

This is bad, last time i lost my Payoneer, I’ve waited for 1.5 months with all salary.


#4

@miseld Thanks for answer! Only now see they change main page, yes, it looks fresher. Usually I use myaccount login page with older design.

@pixeful Yes, same here… waited 1.5 month and now again :slight_smile:


#5

I’ve changed my card two months ago (old one expired), and I ordered an express DHL delivery. Received in 5 days. Price was 60 USD.


#6
theAlThemist said

I’ve changed my card two months ago (old one expired), and I ordered an express DHL delivery. Received in 5 days. Price was 60 USD.

Yes, and in addition here when shipping with DHL or FeedEx it’s need to go to airport customs (40km from city) and pay customs clearance or other bureaucratic procedures, while regular mail is going straight into mailbox at home without any additional troubles.


#7

Nothing like this actually. It’s just an envelope declared as documents. Customs authorities not involved. Received right on my door with no additional problems. :slight_smile:

The only thing that really bugged me was the price, but at the end it’s worth it. Also if you want it delivered by DHL you must have those 60 USD available in your Payoneer balance so they could be automatically deducted.


#8

Different countries different rules… I was ordering card via DHL this spring and passed through all this procedures, despite the fact this is was usual a4 envelope with the documents as you wrote. All foreign express shipping here require such actions by law.


#9

I’ve changed mine too ; the new one arrived in approx. 20 days.
Sorry for your issues, Max ; they should send you a special signature card for being one of the best animators here :slight_smile:


#10
miseld said

Nothing, i have 2 payoneer cards, 1 is disabled and 1 is functional. You will see your balance inside Payoneer account.

In account I already have four cards: 3 disabled (2 with zero and 1 with holded money), and 1 card functional but not activated yet with zero ballance. Hope earnings come exactly to this non activated card balance?

Bedros said

they should send you a special signature card for being one of the best animators here :slight_smile:

:smiley: :sunglasses:


#11

As i know, your earnings goes to Payoneer account, then you load your money on the card.