I have a friend who is a Power Elite author selling his awesome WP themes at ThemeForest. One of his well-known theme’ buyers registered a domain representing the theme and selling it illegally on his own website!
He (my friend) tried to send a DMCA to the website hosting provider, and the provider disabled his website, but finally he (the buyer) launched his website again but with a different hosting provider which didn’t respect the DMCA and Copyright laws.
We tried to contact Paypal regarding this situation, as the buyer use their service to receive funds for the illegal sales transactions! But unfortunately, Paypal didn’t help us, and they asked my friend to register his theme’ brand, and company before taking any action!
My friend also tried to contact Envato Support, but they informed him that he’s the copyright holder, and there’s nothing to do/help! Really? What if he’s not a Power Elite Author?
Why Envato can’t help in this situation? This author (my friend) selling his themes exclusively on Envato Market, and those illegal sales affects his & also Envato profit. Envato is a registered company, and I believe if they will contact Paypal regarding this case (as Envato have this theme exclusively on their own market), maybe Paypal will respond in this case!
Lastly, I don’t want to waste your valuable time, but if someone have an advice regarding this issue, I’ll be glad if you can help.
Excuse me for the long talking Thanks in advance.